Inside Sales Representative
Full Time • Farmington
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Overview
- The Inside Sales Representative is the first impression of our company and plays a key role in turning inbound inquiries into booked moves.
- Every customer you speak with is going through a major life moment. Your job is to step in, bring clarity to the process, and guide them confidently from their first question to a booked move.
- This is not an order-taking role. You are responsible for owning the conversation, building trust, and closing the job.
You’ll be working with high-quality inbound leads while managing your pipeline to ensure no opportunity slips through the cracks.
Compensation
- Base + commission structure
- Expected earnings: $40K–$70K+ depending on performance
- Uncapped earning potential
- Additional incentives for close rate, follow-up consistency, and customer experience
Key Responsibilities
Inbound Lead Conversion
- Respond quickly to all inbound calls, emails, and web inquiries
- Build trust early and guide customers through the quoting process
- Gather accurate inventory and move details to create complete estimates
- Clearly present pricing and confidently ask for the booking on every opportunity
Outbound Follow-Up & Pipeline Management
- Execute a consistent follow-up cadence for every unbooked lead
- Re-engage past estimates and keep opportunities moving forward
- Maintain a clean, organized pipeline in the CRM at all times
- Proactively reach out to warm leads to drive bookings
Sales Performance & Closing
- Own the outcome of every lead from first contact to close
- Consistently hit or exceed monthly revenue and close rate targets
- Handle objections with confidence and clarity
- Create urgency and guide customers toward a decision
- Protect pricing and margins while maintaining a strong close rate
- Follow up persistently until you get a clear yes or no
Customer Experience
- Deliver a friendly, professional, and on-brand experience every time
- Help coordinate MLS box distribution and customer surprise boxes
- Look for small ways to go above and beyond for customers
Success Metrics
- Close rate (%)
- Revenue booked per month
- Speed to lead response time
- Follow-up consistency
- CRM cleanliness and pipeline accuracy
Compensation
- Base + commission structure
- Expected earnings: $40,000 – $70,000+ depending on performance
- Uncapped earning potential
- Additional incentives tied to close rate, follow-up consistency, and customer experience
Who This Role Is For
This role is for someone who enjoys talking to people, stays organized, and takes pride in helping customers through an important moment. You’re confident asking for the sale and comfortable taking ownership of results. You don’t wait for opportunities, you follow up, stay consistent, and see things through.
What Success Looks Like
- Customers feel taken care of and confident choosing us
- You respond quickly and stay on top of every opportunity
- Your pipeline is full, organized, and actively moving
- You consistently hit your numbers and grow your income
Compensation: $30,000.00 - $70,000.00 per week
Pink Zebra Moving is the World’s First Happy Moving Company. Our mission statement is “One day they’re going to write a book about us.” Join us and be a chapter in it! We aim to disrupt the moving industry by creating unexpected customer experiences as well as executing outstanding moving services for our clients. Our team wows our customers with an unparalleled level of service that no other moving company can match. Every mover knows happy customers = happy tips as well as happy coworkers!
Did you know a group of zebras is called a dazzle? Pink Zebra Moving is looking for friendly, customer focused people to join our herd! Can you dazzle others with your welcoming and cheerful nature? If lifting heavy stuff and careful packing might be your untapped passion, WE WANT YOU to join our team-focused moving dazzle! The most important thing we lift here at Pink Zebra Moving is someone’s spirit!
Pink Zebra Moving empowers our employees to create remarkable experiences for our customers. How do we come up with these WOW moments for each and every move? Part of our plan is a surprise! Join the Pink Zebra herd, and we’ll let you in on our dazzling magic!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Pink Zebra Moving Corporate.
(if you already have a resume on Indeed)
Or apply here.
Extensive Training
We provide extensive training for all our employees so they can be equipped to provide the best moving service and customer experience.
Tips/Gratuities
Our employees receive 100% of any tips earned. Our planned customer experience aids our employees to maximize their earning potential.
Employee Recognition
We take pride in our employees and make sure to recognize those individuals who exceed in performance.